POS Functionality
POS Showing Offline
The issue has been resolved. If you continue to experience any problems, please restart the terminal as a first step.
We have identified that the issue originates from the customer’s internet service provider and is not related to QU software or services. Our team is actively monitoring the situation and will continue to track the progress of the external outage.
The issue has been identified as originating from the customer’s internet service provider and is not related to QU software or services. Our systems continue to operate as expected.
The current issue appears to be affecting a subset of customers. Our team is actively investigating and will provide an update as soon as more information becomes available.
Issue is still being investigated by the team. Please be advised that while the POS system may appear offline, it is still fully capable of processing orders. At this time, there is no impact on operations.
We are currently investigating reports that some POS terminals are appearing offline. Our team is actively reviewing site-level services to identify the root cause.