WorldPay

Error Processing Valutec Giftcards

Resolved

This incident has been resolved. Gift card transactions are fully restored and processing normally.

Monitoring

Resolution has been confirmed and services are beginning to restore. Some gift card transactions may not process immediately as recovery completes. We are continue monitoring as services become available.

Problem Identified

We’re continuing to work with Worldpay/Valutec to resolve the gift card transaction issue affecting some brands.

Problem Identified

We’re continuing to work with Worldpay/Valutec to resolve the gift card transaction issue affecting some brands.

Problem Identified

We’ve identified an issue affecting gift card transactions processed through Valutec for some brands. We’re continuing to work with Worldpay/Valutec to resolve

Problem Identified

We’ve identified an issue affecting gift card transactions processed through Valutec for some brands. We’re working with the Worldpay/Valutec to resolve.

Investigating

We’re investigating an issue affecting gift card transactions processed through Valutec for some brands.