Connectwise Automate Tool is Unavailable

Overvågning 10. Aug 2026 kl. 05:59 EDT

We are seeing recovery in this tooling after working with the vendor. We will continue monitoring performance over the next hour before closing this issue.

Undersøgelse 10. Aug 2026 kl. 05:18 EDT

We’ve confirmed that some functions are not working as expected as of 2026-08-10 0900Z. The issue has been escalated to our third party service provider.

Løst 8. Aug 2026 kl. 13:42 EDT

Confirmed all systems are up and we can connect (via Backstage and Control) directly to terminals.

Overvågning 8. Aug 2026 kl. 13:28 EDT

Continue to work with Connectwise Support to identify the problem

Overvågning 8. Aug 2026 kl. 13:04 EDT

We are continuing to see issues with Connectwise Automate - unable to use BACKSTAGE or CONTROL. Support case has been created with Connectwise.

Løst 8. Aug 2026 kl. 12:17 EDT

Connectwise Automate is now fully functional and available.

Undersøgelse 8. Aug 2026 kl. 12:07 EDT

Our Support Tool - Connectwise Automate - is currently unavailable. We are working with the vendor to understand status.