Connectwise Automate Tool is Unavailable

監視中 2026年08月10日 05:59 EDT

We are seeing recovery in this tooling after working with the vendor. We will continue monitoring performance over the next hour before closing this issue.

検証中 2026年08月10日 05:18 EDT

We’ve confirmed that some functions are not working as expected as of 2026-08-10 0900Z. The issue has been escalated to our third party service provider.

解決済み 2026年08月08日 13:42 EDT

Confirmed all systems are up and we can connect (via Backstage and Control) directly to terminals.

監視中 2026年08月08日 13:28 EDT

Continue to work with Connectwise Support to identify the problem

監視中 2026年08月08日 13:04 EDT

We are continuing to see issues with Connectwise Automate - unable to use BACKSTAGE or CONTROL. Support case has been created with Connectwise.

解決済み 2026年08月08日 12:17 EDT

Connectwise Automate is now fully functional and available.

検証中 2026年08月08日 12:07 EDT

Our Support Tool - Connectwise Automate - is currently unavailable. We are working with the vendor to understand status.