Connectwise Automate Tool is Unavailable

Sous surveillance 2026-08-10 05:59 EDT

We are seeing recovery in this tooling after working with the vendor. We will continue monitoring performance over the next hour before closing this issue.

En voie de résolution 2026-08-10 05:18 EDT

We’ve confirmed that some functions are not working as expected as of 2026-08-10 0900Z. The issue has been escalated to our third party service provider.

Résolu 2026-08-08 13:42 EDT

Confirmed all systems are up and we can connect (via Backstage and Control) directly to terminals.

Sous surveillance 2026-08-08 13:28 EDT

Continue to work with Connectwise Support to identify the problem

Sous surveillance 2026-08-08 13:04 EDT

We are continuing to see issues with Connectwise Automate - unable to use BACKSTAGE or CONTROL. Support case has been created with Connectwise.

Résolu 2026-08-08 12:17 EDT

Connectwise Automate is now fully functional and available.

En voie de résolution 2026-08-08 12:07 EDT

Our Support Tool - Connectwise Automate - is currently unavailable. We are working with the vendor to understand status.